Testimonials

Professional Property Manager

The most professional property manager I have dealt with through this process so thank you so much. Kathryn has been wonderful.

Nicole - Tenant

Interstate buying made easy with Bill White’s Help

We used Bill White as are Real Estate agent to sell our unit in Benowa. He was excellent he sold our property in 4 weeks. Which was fantastic. As we are in Perth Western Australia, he could not have been more helpful. We had to bring my elderly mother back here. He helped to sell the furniture and packed up photos and sent them to us. I could not recommend him more highly, as a person and a real estate professional.

Lisa

5 Star Agent

We have found Bill to be informative, supportive and genuine throughout our process of purchasing an interstate property. Bill answered all questions and requests in such a timely manner that it made our Gold Coast purchase seamless. We are really looking forward to working with Bill again in the future.

Roy and Toni (buyer)

Professional Gentleman

Bill is a truly professional agent & kept me informed the whole way through the process. I would recommend him to anyone wanting to sell or purchase a property on the Gold Coast

Mark (buyer)

Highly Recommended

I thoroughly recommend Bill, and as above, the whole team First National. I recommend First National, and in terms of real estate dealings, this is the second time I have been engaged with First National. It goes without saying, I would have no hesitation in doing so again.

Chris James

Excellent and honest agent

From the day I spoke to Bill on the phone I knew I had called the right agent. With myself living interstate Bill handled every part of our sale for us faultlessly. They organised all trades to prepare the property for sale, Not being there and having someone you can truly put trust in, Is very rare these days. The property was presented by them so well it sold within the first week. Bill got us a better than expected price for the home and the contract of sale went through without a hitch. I truly believe the First National team went above and beyond what any agent has done for us before and I can't thank them enough. So to Bill I thank you so much for what I would call a perfect sale from start to finish.
We will definitely be using First National again.
Cheers Matt

Great experience working with Bill!

Bill was an absolute pleasure to deal with. Bill's level of communication was perfect. I loved that Bill was always optimistic and enthusiastic during the process. He also has a great human touch so you don't feel like you are dealing with a "salesman". Bill also managed to get me a sale price that was higher than my expectations!

BenSmith

The best we have ever come across

Michele Decroix has managed our property on the Gold Coast for the last 7 years and we have relied heavily on her to manage all aspects related to leasing and management. Having dealt with numerous property management companies prior to employing Michele’s services, we can honestly say that she is the best we have ever come across. Michele’s attention to detail and thoroughness in all aspects related to administration and management is unsurpassed. Most importantly, she can be relied upon to secure the best tenants with the least amount of hassle to us. Michele’s results focused approach comes with a smile and we have enjoyed her professional, yet, no hassle approach toward achieving cost effective and thorough management services. We continue to appreciate her efforts in achieving a 100 percent occupancy rate on our property and would thoroughly recommend her as the best property management service available.

Mark & Tracey - Commodore Drive, Paradise Waters

Long term happy tenant

I have known and rented off Michele for nearly 8 years now and have never known of a property manager to have such great respect and rapport with both tenant and owner. Michele has always looked after us and provided us with amazing properties. The operations are more personalized than dealing with other agencies. I hope the only time I will no longer be renting is when I’m organising with Michele to buy a property. I can highly recommend Michele for complete peace if mind to look after and love your property.

Maria - Sorrento

Pleasant experience for tenants

I am being very honest when I say that in all my years of renting, I have never experienced great service from a Real Estate Agent. From Michele’s first contact with me, right through to be becoming a tenant, her service was personal and professional. Usually as a tenant, finding a new property is a soul-destroying experience as you wait for the agent to contact you to notify you of the outcome. More often than not they don’t call you back at all. Michele however, was always prompt, courteous and respectful in all of her dealings with me. It was a pleasant experience finding our new home and I would recommend her to anyone needing a Real Estate Agent.

Tina - Gold Coast Highway Miami

Change of Agent – Happy Client

I’m a property owner who has had rental properties on the Gold Coast since 2007. During that time I have used a variety of local rental agents to manage my properties. In general my experiences were mediocre, with the sense that once I had signed the paperwork, myself and my property were nothing more than a number on the books of the agent. This changed when I gave my management rights to Michele. Michele takes a vested interest in both the needs of myself and my tenant but most importantly ensures that my property is looked after. I cannot speak highly enough of the professionalism, attention to detail and tireless efforts of Michele in looking after my investment property and would have no hesitation in both using her expertise on any future properties and recommending her to friends and family.

Ben - Gold Coast Highway Miami

Attention to detail & professionalism

It has been our good fortune to be introduced to Michele who soon became the property manager of our home on the Isle of Capri. Her advice, attention to details & professionalism makes me confident to recommend her services to others wishing to let prestige properties on the Gold Coast

Ros Hemley - Creative Director the Interior Space

Outstanding service

“We have switched the management of (4) of our Investment properties a few years ago to work with Michele. Those properties were previously managed by one of those big real estate Companies. It ended at court with unpaid rents, damaged properties, significant loss of funds. We must say we are “sleeping better”. Management is highly professional. (Inspection –prompt maintenance solutions –Rent collection – payments – selection of tenants, etc...) We receive an outstanding service and warmly recommend Michele”

Jean Pierre & Brigitte - Inner Circle, Carrara

Skilled in achieving the best outcome

We have used Michele as our property manager for over 4 years now and could not be happier with the service that she provides.  Michele is skilled in achieving the best outcome for her clients whilst maintaining a positive relationship with tenants.  This I believe is a reflection of her fair mindedness, vast industry knowledge and excellent communication.  Nothing is ever a drama for Michele with all challenges managed with ease and a smile.

Sue & Chris - Tallai

5 Star Service

My experiences with Michele are nothing less than 5 Star!  Not only is she highly knowledgeable and professional when it comes to buying , selling or renting  property she also develops long term relationships with her clients due to superior customer service.  That's why my first point of contact re property matters on the Gold Coast is Michele.

Ian & Debbie - Etna & Rapallo Street Isle Of Capri

Highly recommend

I had an issue with a sink when renting through First National Assist and once I had rung them about my issue, they had someone out within 24 hours and the problem was resolved. Excellent service which I haven’t received with any other Team before. Highly recommend.

Emma

We highly recommend the team at first national assist, Benowa

We highly recommend the team at first national assist, Benowa for their immaculate knowledge of the area, their strong communication skills and their ability to negotiate a better than expected result on the sale of our home.

Roger and Karin

Luke is on the ball!

He has great networking skills to help any couple find their perfect home. He puts HIS clients first and goes above and beyond to show every possible home, work within your budget and help your current home sell fast! He is very thorough in helping clients navigate the confusing process. Overall, he is such a positive and fun person to work with, but so detail oriented at the same time - he doesn't miss a beat!

Jo

Will definitely be back

Melissa was excellent at selling our home. It was a pleasure dealing with her as she was not only trying to get a quickly sale but at the highest price possible which she achieved. Will definitely be back for any future needs within the Real estate industry.

Terry

Impeccable service and their very understanding

My feelings towards Real estate agents were always negative up until I had dealt with First National Assist’s agents. Their impeccable service and their very understanding outlook towards clients wants and needs assured us that we were going to achieve the results we wanted in the end.

Kyle

Get in touch

Shop 37A, Benowa Gardens Shopping Centre
203 Ashmore Road, Benowa QLD 4217

Phone 07 5570 3300

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